Terms of Service

1. Acceptance of Terms

By purchasing, downloading, or using theREDCAP software ("the Software"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Software.

2. License

• —Personal use: The Software is licensed to you for personal, non-commercial use only. You may install and use it on your own devices.
• —Non-transferable: Your license is tied to your account and may not be transferred, resold, or shared with other individuals.
• —No redistribution: You may not copy, redistribute, sublicense, or publish the Software or any part of it.
• —No reverse engineering: You may not decompile, reverse engineer, or attempt to extract the source code of the Software.

3. Eligibility

You must be at least 16 years of age to create an account and purchase the Software. By using the service, you confirm that you meet this requirement.

4. Accounts

• —Accuracy: You are responsible for providing accurate registration information and keeping it up to date.
• —Security: You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at mocc@theredcapsim.com if you suspect unauthorised access.
• —One account per person: Each purchase is linked to a single account. Creating multiple accounts to circumvent purchase requirements is prohibited.

5. Payments & Pricing

• —Currency: All prices are displayed in Euros (€) and are inclusive of any applicable VAT where required.
• —Payment processor: Payments are processed securely by Stripe. We do not store your card details.
• —One-time purchase: The Software is sold as a one-time purchase per aircraft module. There is no subscription.
• —Price changes: We reserve the right to change prices at any time. Changes do not affect purchases already completed.

6. Simulation Use Only

theREDCAP is designed exclusively for use with flight simulation software (Microsoft Flight Simulator / MSFS). It is not intended for, and must not be used in, any real-world aviation operations. It does not constitute certified aviation software and carries no regulatory approval.

7. Updates & Availability

We aim to maintain and update the Software as new PMDG aircraft modules are released. However, we make no guarantee of continued updates, specific features, or uninterrupted availability. Access to the Software may be temporarily interrupted for maintenance.

8. Intellectual Property

All content, code, and design of the Software and this website are the intellectual property of theREDCAP. PMDG is a trademark of PMDG Simulations LLC. We are an independent third-party developer and are not affiliated with, endorsed by, or officially connected to PMDG Simulations LLC or Microsoft.

9. Disclaimer of Warranties

The Software is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the Software will be error-free, uninterrupted, or compatible with every system configuration.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Software. Our total liability shall not exceed the amount you paid for the relevant product.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. In the event of termination for breach, no refund will be issued.

12. Governing Law

These Terms are governed by the laws of Belgium. Any disputes shall be subject to the exclusive jurisdiction of the courts of Belgium.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Software after changes constitutes acceptance. The 'Last updated' date at the top of this page will reflect the most recent revision.

14. Contact

For any questions regarding these Terms, contact us at: mocc@theredcapsim.com